SMC Health Link 4.9.1

County of San Mateo Health System – Freeware – iOS
out of 5 votes

Streamlined Health Management with SMC Health Link

Pete Milner

02/08/2025

SMC Health Link offers a comprehensive platform for managing health records, facilitating communication between patients and providers, and enhancing overall healthcare efficiency for the San Mateo community.

SMC Health Link is an enterprise cloud-based communications platform designed specifically for San Mateo County. The solution offers secure HIPAA-compliant texting, an answering service, pager replacement, on-call schedules, and clinical integration with the EMR all within a user-friendly platform.

Note: An account on Telmediq must be enabled before accessing this application.

Main features of our service include:

Unified Communications: Real-time texting and voice communication among clinicians via mobile applications. Supports multimedia messaging with photos, voice, and attachments, as well as voicemail recording and delivery.
Reliable Messaging: Delivers time-sensitive messages through various channels, ensuring persistent and reliable delivery even in case of data connectivity issues.
Directory Integration: Seamlessly deployed and managed through the organization's existing Microsoft Active Directory Infrastructure.
Call Center Integration: Enables messaging from existing call center software for rapid deployment with minimal workflow disruption.
On Call Scheduling: Includes an advanced on-call scheduling platform with various features like escalations, shared schedules, load balancing, and real-time integration with leading scheduling platforms.
Phone System Integration: Works with both SIP-based and legacy hospital phone systems, supporting a transition strategy to the SIP domain from traditional circuit switch PBX systems.
Clinical Integration: Offers Patient-Centric Messaging allowing tracking of messages against patients and synchronization with the EMR.
Nurse Mobility: Mobilizes nurse call systems through integration with room alarms and patient assignments, enhancing nurse mobility.

Overview

SMC Health Link is a Freeware software in the category Home & Hobby developed by County of San Mateo Health System.

The latest version of SMC Health Link is 4.9.1, released on 09/21/2024. It was initially added to our database on 09/21/2024.

SMC Health Link runs on the following operating systems: iOS.

Users of SMC Health Link gave it a rating of 2 out of 5 stars.

Pete Milner

I'm Pete, a software reviewer at UpdateStar with a passion for the ever-evolving world of technology. My background in engineering gives me a unique insight into the intricacies of software, allowing me to provide in-depth, knowledgeable reviews and analyses. Whether it's the newest software releases, tech innovations, or the latest trends, I'm here to break it all down for you. I work from UpdateStar’s Berlin main office.

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