SMC Health Link is an enterprise cloud-based communications platform designed specifically for San Mateo County. The solution offers secure HIPAA-compliant texting, an answering service, pager replacement, on-call schedules, and clinical integration with the EMR all within a user-friendly platform.
Note: An account on Telmediq must be enabled before accessing this application.
Main features of our service include:
- Unified Communications: Real-time texting and voice communication among clinicians via mobile applications. Supports multimedia messaging with photos, voice, and attachments, as well as voicemail recording and delivery.
- Reliable Messaging: Delivers time-sensitive messages through various channels, ensuring persistent and reliable delivery even in case of data connectivity issues.
- Directory Integration: Seamlessly deployed and managed through the organization's existing Microsoft Active Directory Infrastructure.
- Call Center Integration: Enables messaging from existing call center software for rapid deployment with minimal workflow disruption.
- On Call Scheduling: Includes an advanced on-call scheduling platform with various features like escalations, shared schedules, load balancing, and real-time integration with leading scheduling platforms.
- Phone System Integration: Works with both SIP-based and legacy hospital phone systems, supporting a transition strategy to the SIP domain from traditional circuit switch PBX systems.
- Clinical Integration: Offers Patient-Centric Messaging allowing tracking of messages against patients and synchronization with the EMR.
- Nurse Mobility: Mobilizes nurse call systems through integration with room alarms and patient assignments, enhancing nurse mobility.
Vue d'ensemble
SMC Health Link est un logiciel de Freeware dans la catégorie Home & Hobby développé par County of San Mateo Health System.
La dernière version de SMC Health Link est 4.9.1, publié sur 21/09/2024. Au départ, il a été ajouté à notre base de données sur 21/09/2024.
SMC Health Link s’exécute sur les systèmes d’exploitation suivants : iOS.
Utilisateurs de SMC Health Link a donné une cote de 2 étoiles sur 5.
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